If your question concerns a technical issue and you have not found an answer in the Kadam Library, please email support@kadam.net with the specifications of your PC and browser.
How to check your PC specifications
To find out the specifications of your computer, follow the instructions below.
Quick method (System window):
Right-click on the This PC icon (or Computer on older Windows versions) and select Properties. If there is no This PC icon on the desktop, open the Start menu, find This PC (or Computer), right-click on it, and select Properties.
In the window that opens, pay attention to the System section — it shows the installed processor, the amount of RAM, and the type of system (32-bit or 64-bit). If this information is not sufficient, you can open Device Manager for more detailed hardware information:
Start → Control Panel → Device Manager
Detailed method (System Information):
For more comprehensive information, open System Information. There are two ways to do this:
Start → All Programs → Accessories → System Tools → System Information;
Open the Start menu, type System Information (or msinfo32) in the search bar, and select the corresponding result.
In System Information you can find the motherboard model, processor type, BIOS version, amount of RAM, and many other details about your PC's hardware and software.
How to check your browser version
Google Chrome: click the three-dot menu in the upper-right corner → Help → About Google Chrome.
Mozilla Firefox: click the menu icon → Help → About Firefox.
Microsoft Edge: click the three-dot menu in the upper-right corner → Help and feedback → About Microsoft Edge.
Safari: click Safari → About Safari in the menu bar.
Sending information to support
Send the gathered system information, along with the full version of your browser, to: support@kadam.net.
